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17 | <title>B. Reporting Bugs</title> | |
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54 | ||
55 | <H1><A NAME="SECTION0026000000000000000000"> | |
56 | B. Reporting Bugs</A> | |
57 | </H1> | |
58 | <A NAME="reporting-bugs"></A> | |
59 | <P> | |
60 | Python is a mature programming language which has established a | |
61 | reputation for stability. In order to maintain this reputation, the | |
62 | developers would like to know of any deficiencies you find in Python | |
63 | or its documentation. | |
64 | ||
65 | <P> | |
66 | Before submitting a report, you will be required to log into SourceForge; | |
67 | this will make it possible for the developers to contact you | |
68 | for additional information if needed. It is not possible to submit a | |
69 | bug report anonymously. | |
70 | ||
71 | <P> | |
72 | All bug reports should be submitted via the Python Bug Tracker on | |
73 | SourceForge (<a class="url" href="http://sourceforge.net/bugs/?group_id=5470">http://sourceforge.net/bugs/?group_id=5470</a>). The | |
74 | bug tracker offers a Web form which allows pertinent information to be | |
75 | entered and submitted to the developers. | |
76 | ||
77 | <P> | |
78 | The first step in filing a report is to determine whether the problem | |
79 | has already been reported. The advantage in doing so, aside from | |
80 | saving the developers time, is that you learn what has been done to | |
81 | fix it; it may be that the problem has already been fixed for the next | |
82 | release, or additional information is needed (in which case you are | |
83 | welcome to provide it if you can!). To do this, search the bug | |
84 | database using the search box on the left side of the page. | |
85 | ||
86 | <P> | |
87 | If the problem you're reporting is not already in the bug tracker, go | |
88 | back to the Python Bug Tracker | |
89 | (<a class="url" href="http://sourceforge.net/bugs/?group_id=5470">http://sourceforge.net/bugs/?group_id=5470</a>). Select the | |
90 | ``Submit a Bug'' link at the top of the page to open the bug reporting | |
91 | form. | |
92 | ||
93 | <P> | |
94 | The submission form has a number of fields. The only fields that are | |
95 | required are the ``Summary'' and ``Details'' fields. For the summary, | |
96 | enter a <em>very</em> short description of the problem; less than ten | |
97 | words is good. In the Details field, describe the problem in detail, | |
98 | including what you expected to happen and what did happen. Be sure to | |
99 | include the version of Python you used, whether any extension modules | |
100 | were involved, and what hardware and software platform you were using | |
101 | (including version information as appropriate). | |
102 | ||
103 | <P> | |
104 | The only other field that you may want to set is the ``Category'' | |
105 | field, which allows you to place the bug report into a broad category | |
106 | (such as ``Documentation'' or ``Library''). | |
107 | ||
108 | <P> | |
109 | Each bug report will be assigned to a developer who will determine | |
110 | what needs to be done to correct the problem. You will | |
111 | receive an update each time action is taken on the bug. | |
112 | ||
113 | <P> | |
114 | <div class="seealso"> | |
115 | <p class="heading">See Also:</p> | |
116 | ||
117 | <dl compact="compact" class="seetitle"> | |
118 | <dt><em class="citetitle"><a href="http://www-mice.cs.ucl.ac.uk/multimedia/software/documentation/ReportingBugs.html" | |
119 | >How | |
120 | to Report Bugs Effectively</a></em></dt> | |
121 | <dd>Article which goes into some | |
122 | detail about how to create a useful bug report. This | |
123 | describes what kind of information is useful and why it is | |
124 | useful.</dd> | |
125 | </dl> | |
126 | ||
127 | <P> | |
128 | <dl compact="compact" class="seetitle"> | |
129 | <dt><em class="citetitle"><a href="http://www.mozilla.org/quality/bug-writing-guidelines.html" | |
130 | >Bug | |
131 | Writing Guidelines</a></em></dt> | |
132 | <dd>Information about writing a good bug | |
133 | report. Some of this is specific to the Mozilla project, but | |
134 | describes general good practices.</dd> | |
135 | </dl> | |
136 | </div> | |
137 | ||
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174 | <span class="release-info">Release 2.4.2, documentation updated on 28 September 2005.</span> | |
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